We are here to help with account issues, product feedback, and partnership enquiries. The fastest way to reach us is by email.
We try to respond within 2 business days. For security, never share passwords or one-time codes in email.
What to include
- Your registered email (if the issue is about an account)
- What you were trying to do and what happened (screenshots help)
- Browser and device type, if the problem is on the website
Product help
For how-to questions about the Trading Agent, paper trading, or brokers, see our About page and in-app help first.
Business address and legal entity details can be provided on request for invoices or contracts.